With the feature turned on, shop like a local at your chosen destination or shop online using your Citi Debit Card and pay zero foreign transaction or currency conversion fees as long as you have sufficient balances in the currency you are spending in. For example, when you buy something in US Dollars on Amazon US, your debit card will automatically take the funds from your US Dollar Account, so that your transaction is fee-free.
You can also use FX Order Watch to target a favourable currency exchange rate and top-up your accounts automatically - giving you an even better deal at checkout.
* No fees will apply as long as you hold an account with sufficient balances in the transaction currency. If you don’t hold enough balances, Citibank Global Wallet is smart enough to debit funds from your primary account instead (fees may apply).
Citibank Global Wallet is a feature, which makes your Citi Debit Card smart enough to switch to the currency you are transacting in, allowing you to spend like a local globally.
Citibank Global Wallet allows you to make purchases overseas in-store or online without incurring foreign exchange and card commission fees.
Download the Citi UK® Mobile App to get started
GBP
USD
EUR
CHF
JPY
AUD
CAD
HKD
NZD
AED
PLN
RUB
*Currencies accounts as shown below are only available to International Personal Bank Jersey clients.
DKK
NOK
ZAR
SEK
Traveling for
business
UK-based Dominic travels regularly between Beijing, Tokyo and Hong Kong on business but spends like a local in all three.
Traveling for
leisure
Svetlana travels for leisure frequently between the US, Europe and the UK – with Citibank Global Wallet, she never worries about FX fees.
Shopping online
Ameena has discovered how to use Citibank Global Wallet for all of her online shopping on different foreign e-commerce websites.
Note: these are fictional characters for illustrative purposes
Simply activate this feature on your Citi Mobile® UK App to start transacting and enjoy the benefits.
Log into your Citi Mobile® UK App
Turn on Citibank Global Wallet
Top up your multi-currency accounts and start spending like a local
Citibank Global Wallet is a new feature
linked to your Citi Debit Card which allows you to make
purchases abroad in-store/online, and withdraw cash from
overseas ATMs without incurring foreign exchange and card
commission fees. You can link accounts in up to 20
currencies to this new feature and just need to make sure
you hold sufficient balances in the currency you’re spending
in, in order to avoid fees.
For example, with Citibank Global Wallet turned on, if you
are travelling to Switzerland and have a Swiss Franc (CHF)
account with us, any CHF purchase will be automatically
debited from your CHF account without foreign exchange or
card commission fees.
If you are an existing bank account holder, you can turn on Citibank Global Wallet by visiting Citi Mobile® UK App. Once it is turned on, your Citibank Global Wallet will be automatically linked to your currency accounts.
Citibank Global Wallet will help you save on foreign exchange and card commission fees, and is beneficial when you are:
For example, if you are making a 100 USD retail transaction
online, it will be debited directly from your Citibank USD
account. If you had bought USD in advance at your preferred
rate of 0.82 USD/GBP, your transaction would be locked down
at this specific rate.
For International Personal Bank clients:
| Without Citibank Global Wallet | With Citibank Global Wallet turned on | ||||
|---|---|---|---|---|---|
| Transaction Ammount | 100 | USD | Buy USD in advance at your preferred rate | 82 | GBP |
| 2.00% card commission fee | 102 | USD | e.g. at 0.82 USD/GBP* | 100 | USD |
| FX Rate at the time of transaction at 0.85 USD/GBP* | 86.70 | GBP | Transaction Amount | 100 | USD |
| Total cost of transaction | 86.70 | GBP | Total cost of transaction | 82 | GBP |
* The above table illustrates the same retail transaction using a debit card without Citibank Global Wallet at spot rate (left) and a Citibank Global Wallet enabled debit card with foreign currency bought in advance (right). Rates used and displayed above are indicative and used purely for illustration purposes. No representation is made of actual rates charged during the transaction.
In addition to Pound Sterling (GBP), you can transact in:
International Personal Bank London clients: 11 other currencies - Euro (EUR), United States Dollar (USD), Swiss Franc (CHF), Japanese Yen (JPY), Australian Dollar (AUD), Canadian Dollar (CAD), Hong Kong Dollar (HKD), New Zealand Dollar (NZD), Polish Zloty (PLN), Russian Rouble (RUB)
International Personal Bank Jersey clients: 19 other currencies - Euro (EUR), United States Dollar (USD), Swiss Franc (CHF), Japanese Yen (JPY), Australian Dollar (AUD), Canadian Dollar (CAD), Hong Kong Dollar (HKD), New Zealand Dollar (NZD), Polish Zloty (PLN), Russian Rouble (RUB), Danish Krona (DKK), Czech Koruna (CZK), Hungarian Forint (HUF), Norwegian krona (NOK), Romanian Leu (RON), South African Rand (ZAR), Swedish Krona (SEK), Turkish Lira (TRY)
No, once you turn on Citibank Global Wallet, all of your existing eligible foreign currency accounts are linked to your Citi Debit Card, and overseas transactions will be automatically debited from your foreign currency account as long as there is sufficient balance.
You can open and link any Citibank Cash Accounts through your Citibank Global Wallet. For example, you can open and link a CHF Cash Account and a JPY Cash Account to your Citibank Global Wallet.
However, you can only link 1 account of the same currency to your wallet. For example, if you have two USD Cash Accounts, you are only able to link one of the two accounts to your wallet. You will be able to select the account you wish to link through your Citi Mobile® UK App.
Yes, once you have turned on Citibank Global Wallet, your point-of-sale/online purchases and overseas ATM withdrawals will be automatically debited from your foreign currency account as long as there is sufficient balance.
No, Citibank Global Wallet does not require any minimum deposit for your accounts to be linked to your Citibank Debit Card. Simply turn it on using Citi Mobile® UK App to get started.
There are no foreign exchange or card
commission fees with Citibank Global Wallet feature for
overseas in-store/online purchases and ATM withdrawals, as
long as you hold sufficient balances in the currency you’re
spending in. You will also not incur transaction fees when
you transfer funds to another Citibank account.
Please note that even after you have linked your Citibank
Debit Card to your Citibank Global Wallet, you may still be
given an option for currency conversion during overseas ATM
withdrawals or purchases due to the Dynamic Currency
Conversion (DCC) process imposed by other banks on overseas
transactions. You should reject currency conversions options
and choose the local currency of the country you are in to
avoid incurring additional fees/charges.
You can easily keep track of all your transactions performed by accessing Citi Mobile® UK App.
Payments and transfers to any Citibank account overseas via our Citibank Global Transfer (CGT) are fee-free. However, transfers to non-Citibank accounts overseas may incur a SWIFT fee per transaction, excluding any commission and handling charges by the Correspondent bank.
You can easily top up you foreign currency accounts via Citi Mobile® UK App. Just transfer your existing funds into your desired foreign currency account at our competitive foreign exchange rates. Your transfer will be immediate and reflected in your foreign currency account instantly.
There is no minimum top-up amount. The maximum amount that can be converted per foreign currency transaction through your Citi Mobile® UK App is £50,000 or currency equivalent.
After selecting the account that you wish to top up in Citi Mobile® UK App, you will be able to view our competitive foreign exchange rates before confirming the transfer.
No, there is no transaction fee incurred for any currency exchange when you top up your foreign currency account.
If there is no or insufficient balance in your foreign currency account, overseas purchases and ATM withdrawals will be debited from the Primary account linked with your Citibank Debit Card. Foreign exchange conversion and card commission fees on the converted amount may apply. The transaction will be declined if you have insufficient funds in your Primary account. Partial withdrawal or purchase is not available.
You need to make sure that you open & top-up a foreign
currency account in the currency you’re spending in to
benefit from Citibank Global Wallet.
If you’re spending in the foreign currency that is not
offered by Citibank Global Wallet service, you will be
charged accordingly and foreign exchange
charges/administrative fees may apply.
If prompted, always select to pay in the local currency of
the country you’re spending in (e.g. Euro for France) to
benefit from the Citibank Global Wallet feature.
For instance, you may be given a choice to select your
preferred currency when making a payment on most online
shopping websites. If prompted, select to pay in the local
currency of the web retailer (e.g. if buying something on
Amazon US, select to pay in US Dollar). The final currency
that you will be charged in is usually shown during
checkout.
Moreover, after you have linked your Citibank Debit Card to
your Citibank Global Wallet, you may still be given an
option for currency conversion during ATM cash withdrawals
or POS transactions due to the Dynamic Currency Conversion
(DCC) process imposed by other banks on overseas
transactions. You should reject currency conversion options
to avoid incurring additional fees/charges.
Your daily transaction limit is set at £15,000 or equivalent in foreign currency at the prevailing exchange rate on the day of the transaction.
Although Citibank Global Wallet is designed to help you avoid foreign exchange and card commission fees, certain overseas non-Citi ATM withdrawals may still be subjected to administrative fees by third-parties (e.g. acquiring bank or associations that own the overseas ATM) at their sole discretion. Please ensure that you are always aware of these additional third-party charges.
Certain overseas banks may give you the option to select an
account type for your cash withdrawal. It is usually a
choice between a ‘Current/checking account’ or a ‘Savings
account’.
If prompted, select your ‘Checking/Current Account’ to
ensure your foreign currency cash withdrawal is debited from
your Citibank Global Wallet currency.
Due to specifics of the UK ATM network, you need to make sure that you have selected a GBP account as your Primary account post turning on Citibank Global Wallet, in order to withdraw cash from UK ATMs.
Citibank Global Wallet is a new
feature linked to your Citi Debit Card which allows you
to make purchases abroad in-store/online, and withdraw
cash from overseas ATMs without incurring foreign
exchange and card commission fees. You can link accounts
in up to 20 currencies to this new feature and just need
to make sure you hold sufficient balances in the
currency you’re spending in, in order to avoid fees.
For example, with Citibank Global Wallet turned on, if
you are travelling to Switzerland and have a Swiss Franc
(CHF) account with us, any CHF purchase will be
automatically debited from your CHF account without
foreign exchange or card commission fees.
If you are an existing bank account holder, you can turn on Citibank Global Wallet by visiting Citi Mobile® UK App. Once it is turned on, your Citibank Global Wallet will be automatically linked to your currency accounts.
Citibank Global Wallet will help you save on foreign exchange and card commission fees, and is beneficial when you are:
For example, if you are making a 100 USD retail
transaction online, it will be debited directly from
your Citibank USD account. If you had bought USD in
advance at your preferred rate of 0.82 USD/GBP, your
transaction would be locked down at this specific rate.
For International Personal Bank clients:
| Without Citibank Global Wallet | ||
|---|---|---|
| Transaction Ammount | 100 | USD |
| 2.00% card commission fee | 102 | USD |
| FX Rate at the time of transaction at 0.85 USD/GBP* | 86.70 | GBP |
| Total cost of transaction | 86.70 | GBP |
| With Citibank Global Wallet turned on | ||
|---|---|---|
| Buy USD in advance at your preferred rate | 82 | GBP |
| e.g. at 0.82 USD/GBP | 100 | USD |
| Transaction amount | 100 | USD |
| Total cost of transaction | 82 | GBP |
* The above table illustrates the same retail transaction using a debit card without Citibank Global Wallet at spot rate (left) and a Citibank Global Wallet enabled debit card with foreign currency bought in advance (right). Rates used and displayed above are indicative and used purely for illustration purposes. No representation is made of actual rates charged during the transaction.
In addition to Pound Sterling (GBP), you can transact in:
International Personal Bank London clients: 11 other currencies - Euro (EUR), United States Dollar (USD), Swiss Franc (CHF), Japanese Yen (JPY), Australian Dollar (AUD), Canadian Dollar (CAD), Hong Kong Dollar (HKD), New Zealand Dollar (NZD), Polish Zloty (PLN), Russian Rouble (RUB)
International Personal Bank Jersey clients: 19 other currencies - Euro (EUR), United States Dollar (USD), Swiss Franc (CHF), Japanese Yen (JPY), Australian Dollar (AUD), Canadian Dollar (CAD), Hong Kong Dollar (HKD), New Zealand Dollar (NZD), Polish Zloty (PLN), Russian Rouble (RUB), Danish Krona (DKK), Czech Koruna (CZK), Hungarian Forint (HUF), Norwegian krona (NOK), Romanian Leu (RON), South African Rand (ZAR), Swedish Krona (SEK), Turkish Lira (TRY)
No, once you turn on Citibank Global Wallet, all of your existing eligible foreign currency accounts are linked to your Citi Debit Card, and overseas transactions will be automatically debited from your foreign currency account as long as there is sufficient balance.
You can open and link any Citibank Cash Accounts through your Citibank Global Wallet. For example, you can open and link a CHF Cash Account and a JPY Cash Account to your Citibank Global Wallet.
However, you can only link 1 account of the same currency to your wallet. For example, if you have two USD Cash Accounts, you are only able to link one of the two accounts to your wallet. You will be able to select the account you wish to link through your Citi Mobile® UK App.
Yes, once you have turned on Citibank Global Wallet, your point-of-sale/online purchases and overseas ATM withdrawals will be automatically debited from your foreign currency account as long as there is sufficient balance.
No, Citibank Global Wallet does not require any minimum deposit for your accounts to be linked to your Citibank Debit Card. Simply turn it on using Citi Mobile® UK App to get started.
There are no foreign exchange or card
commission fees with Citibank Global Wallet feature for
overseas in-store/online purchases and ATM withdrawals,
as long as you hold sufficient balances in the currency
you’re spending in. You will also not incur transaction
fees when you transfer funds to another Citibank
account.
Please note that even after you have linked your
Citibank Debit Card to your Citibank Global Wallet, you
may still be given an option for currency conversion
during overseas ATM withdrawals or purchases due to the
Dynamic Currency Conversion (DCC) process imposed by
other banks on overseas transactions. You should reject
currency conversions options and choose the local
currency of the country you are in to avoid incurring
additional fees/charges.
There are no third party or international transaction fees when utilizing your Citibank Global Wallet feature at point-of-sale or online shopping. There will also not be any foreign exchange conversion fees and withdrawal fees at any Citi proprietary ATMs worldwide or when you transfer funds to another Citibank account.
Payments and transfers to any Citibank account overseas via our Citibank Global Transfer (CGT) are fee-free. However, transfers to non-Citibank accounts overseas may incur a SWIFT fee per transaction, excluding any commission and handling charges by the Correspondent bank.
You can easily top up you foreign currency accounts via Citi Mobile® UK App. Just transfer your existing funds into your desired foreign currency account at our competitive foreign exchange rates. Your transfer will be immediate and reflected in your foreign currency account instantly.
There is no minimum top-up amount. The maximum amount that can be converted per foreign currency transaction through your Citi Mobile® UK App is £50,000 or currency equivalent.
After selecting the account that you wish to top up in Citi Mobile® UK App, you will be able to view our competitive foreign exchange rates before confirming the transfer.
No, there is no transaction fee incurred for any currency exchange when you top up your foreign currency account.
If there is no or insufficient balance in your foreign currency account, overseas purchases and ATM withdrawals will be debited from the Primary account linked with your Citibank Debit Card. Foreign exchange conversion and card commission fees on the converted amount may apply. The transaction will be declined if you have insufficient funds in your Primary account. Partial withdrawal or purchase is not available.
You need to make sure that you open & top-up a foreign
currency account in the currency you’re spending in to
benefit from Citibank Global Wallet.
If you’re spending in the foreign currency that
is not offered by Citibank Global Wallet service, you
will be charged accordingly and foreign exchange
charges/administrative fees may apply.
If prompted, always select to pay in the local currency
of the country you’re spending in (e.g. Euro for France)
to benefit from the Citibank Global Wallet
feature.
For instance, you may be given a choice to select your
preferred currency when making a payment on most online
shopping websites. If prompted, select to pay in the
local currency of the web retailer (e.g. if buying
something on Amazon US, select to pay in US Dollar). The
final currency that you will be charged in is usually
shown during checkout.
Moreover, after you have linked your Citibank Debit Card
to your Citibank Global Wallet, you may still be given
an option for currency conversion during ATM cash
withdrawals or POS transactions due to the Dynamic
Currency Conversion (DCC) process imposed by other banks
on overseas transactions. You should reject currency
conversion options to avoid incurring additional
fees/charges.
Your daily transaction limit is set at £15,000 or equivalent in foreign currency at the prevailing exchange rate on the day of the transaction.
Although Citibank Global Wallet is designed to help you avoid foreign exchange and card commission fees, certain overseas non-Citi ATM withdrawals may still be subjected to administrative fees by third-parties (e.g. acquiring bank or associations that own the overseas ATM) at their sole discretion. Please ensure that you are always aware of these additional third-party charges.
Certain overseas banks may give you the option to select
an account type for your cash withdrawal. It is usually
a choice between a ‘Current/checking account’ or a
‘Savings account’.
If prompted, select your ‘Checking/Current Account’ to
ensure your foreign currency cash withdrawal is debited
from your Citibank Global Wallet currency.
Due to specifics of the UK ATM network, you need to make sure that you have selected a GBP account as your Primary account post turning on Citibank Global Wallet, in order to withdraw cash from UK ATMs.
